Lenovo Software has several free and paid options available for technical support and consulting.
LanSchool/webRDP: Monday-Friday, 8:00am-6:30pm EST - Excludes weekends and holidays.
Unified Workspace: Monday-Friday, 8:00am-5:00pm EST - Excludes weekends and holidays.
AirClass: Monday-Friday, 8:00am-5:00pm EST - Excludes weekends and holidays.
Check the Knowledge Base / FAQ page prior to submitting your support request.
Please be sure to include your product version with your question.
Please provide your contact information and a detailed question when submitting a support incident.
Unified Workspace Support: 800-505-6865
LanSchool Support: 877-394-0443
AirClass Support: 844-924-7252
International Support: 260-492-2357
During high volume periods, we may ask you for your contact information and problem description so that a Support Technician may call you back.
After hours or if all Support Technicians are currently busy with other customers you may be forwarded to voice mail. Leave your contact information and question and someone will get back with you. You may also elect to submit an online Support Request. Support requests are handled in the order they are received with priority to those customers with support contracts.
The Lenovo Software Professional Services team is available if you’d like dedicated assistance in upgrading or applying service packs.
Professional Services is also available for single sign-on and reporting & form projects. Please contact firstname.lastname@example.org or call 888-473-9485 to learn more about our options and rates.
For a list of Lenovo Product Security Advisories, click here.